Privacy Statement
1. General information
gametanke is committed to protecting the privacy of everyone who uses our websites and applications. The gametanke websites
and applications can be used all over the world. The privacy and data protection requirements vary per country.
Regardless of where your personal data is processed, we believe it is important to provide the same high level
of protection as described in this privacy statement, which now applies in all countries outside the EU and UK.
This privacy statement – the “Global Privacy Statement”, or just in short “Privacy Statement” – is designed to
provide transparency into gametanke’s privacy practices and principles.
The gametanke Website is owned and operated by gametanke B.V. (referred to in this Privacy Statement as “gametanke", “we",
“our", or “us"). gametanke is an entity incorporated under Dutch law.
* Please note that we determine from which region you visit our website based on your IP-address, thus if you
use a VPN-connection, you may not be shown the Privacy Statement applicable to you.
2. Which data is used and for what purposes?
All features on the gametanke Website are available without the need for registration by Website Visitors. No
contact details such as your name, email address and phone number are requested from or processed about
Website Visitors, unless they actively contact us. Furthermore, our game developers are in principle
required to remove all outgoing links and branding/advertisements (e.g. splash-screens, social links and
app-store links) from their games.
Nonetheless, gametanke does collect certain electronic data. We can process this data in various ways. Please find
directly below some general information about our processing of your data and further below, you find an
overview of various topics on which you can click for more detailed information about the processing of your
data in a specific context.
General processing purposes
In general, we may always process your data for the following purposes:
- For maintenance, administration and network and security purposes;
- For internal control and business operations;
- For analyzing and improving our products;
- For handling any requests, complaints and disputes;
- For determining, exercising and defending our rights; and
- For complying with legal obligations (incl. fraud prevention) and requests of authorized governmental
institutions.
General processing grounds
In general, we may process your data based on a legal obligation. This means that we will process your data
for as far as we are legally obliged to do so, for instance to comply with statutory minimum retention
periods.
Legitimate interest
Sometimes we indicate that we process your data based on the legal ground "legitimate interest". This means
that a balance of interests is performed between the interests that are served by the processing on the one
hand and your privacy interests on the other hand, and that the interests in favor of the processing
prevail. The related legitimate interests are included below per topic. If you want more information about
this, you can contact us directly via our contact details stated below.
Minors and other persons with
a legal representative
The gametanke Website is not meant for persons younger than 16 years. We also do not focus on persons who are
placed under a legal relationship, such as guardianship or persons who are supervised or administered by
someone else. If, in exceptional cases, we could focus on such persons, gametanke will take into account the
vulnerable position of these persons and take extra precautions, such as is the case for our gametanke Kids
Website.
3. How do we obtain your data?
We obtain your data in various ways:
- Provided by you. Some data about you, we receive straight from you. Examples include information
in your messages to us and information you enter in our application form.
- Obtained internally. It is possible that we obtain your data via other gametanke systems. An example
for game developers is the data which is included into our CRM system.
- Obtained from third parties. We could also obtain data about you from other persons or external
parties. Specifically, we make use of this possibility in two scenarios:
- Website Visitors: we may receive information about you from privately held third parties,
such as for the advertisements that are shown on the gametanke Website.
- Applicants: we may obtain information from a referral included by you in your application.
- Automatically obtained. Some data we obtain automatically, for example by using cookies and
similar techniques. When your computer or mobile device contacts our web servers (e.g. when you visit
the gametanke Website), our web servers automatically collect usage information. Such usage information
includes information about how our Website Visitors use and navigate the gametanke Website. It can include
the number and frequency of Website Visitors to each web page and the length of their stays, browser
type, and referrer data that identifies the web page visited prior and subsequent to visiting the gametanke
Website.
- Derived. Certain data we do not receive directly, but can be derived from the information already
in our possession. For example, information about your language preferences.
In principle you are under no obligation to provide any information about yourself to us. However,
refusal to supply certain information could have a negative influence on, for example, the functionality
of the gametanke Website. If the provision of certain personal data is a legal or contractual obligation or
an essential requirement for concluding an agreement with us, we will separately provide additional
information about this for as far as this is not clear in advance. In such case we will also inform you
about the possible consequences if this information is not provided.
4. Who do we share your data with?
We only share your data with third parties if:
- This is necessary for the provision of a service or the involvement of the third party. Sub-contractors,
for example, will in principle only get access to the data that they require for their part of the
service provision.
- The persons within the third party that have access to the data are under an obligation to treat your
data confidentially. Where necessary this is also contractually agreed on.
We could share your data on a need-to-know basis with the parties mentioned below. In this context,
"need-to-know" means that a party only gets access to your data if and insofar as this is required for the
professional services provided by this party.
- Authorized persons, employed by gametanke, who are involved with the processing activity concerned. Such as,
the members of the support team you are in contact with.
- Authorized persons, employed by service providers / sub-contractors engaged by gametanke, who are involved
with the processing activity concerned. Such as, the service provider for the gametanke web shop.
- Authorized government institutions. Such as, courts, police, and law enforcement agencies. We may
release information about our Website Visitors, when legally required to do so, at the request of
governmental institutions conducting an investigation or to verify or enforce compliance with the
policies governing the gametanke Website and applicable law. We may also disclose such user information
whenever we believe disclosure is necessary to protect the rights, property or safety of gametanke, or any of
our respective business partners, customers or others.
- Aggregate Information. We may also disclose non-identifying, aggregated user statistics to third parties
for a variety of purposes, including describing our services to prospective partners and other third
parties. Examples of such non-personal information include the number of users who visited this gametanke
Website during a specific time period or played a specific game.
5. How do we secure your data?
Protecting your privacy and data is very important to us. Therefore, gametanke has implemented appropriate
technical and organizational measures to protect and secure personal data, in order to prevent violations of
the confidentiality, integrity and availability of the data. All gametanke employees and other persons engaged by
gametanke for the processing of data are obliged to respect the confidentiality of personal data.
gametanke has internal documentation in which it is described how we safeguard an appropriate level of technical
and organizational security. In addition, a data breach procedure is applicable within gametanke, in which it is
explained how (potential) data breaches need to be handled. We will, for example, inform the competent
supervisory authority and involved data subjects when this is required by the applicable law.
6. To which countries will we transfer your data?
Parties involved with the processing of your data may be located in a different country than you are. No
matter where you are located, we are securing your personal data as much as reasonably possible.
If your data is transferred from the EU to a party located outside the EU, we call this an 'EU
transfer' (see this link for an overview of the EU countries).
If your data is transferred from the UK to a party located outside the UK, we call this a 'UK
transfer'. EU transfers and UK transfers are legitimized in the manner described below. You may
contact us for information on the legitimization of other data transfers.
EU transfers. An EU transfer EUcan in the first place be legitimized based on an adequacy decision of
the European Commission, in which it is decided that the (part within the) third country in question ensures
an adequate level of data protection. See this link for a summary of the applicable
adequacy decisions.
UK transfers. A UK transfer can in the first place be legitimized based on an adequacy regulation of the UK
government. See this link for an overview of the applicable
adequacy regulations.
If an EU transfer and/or UK transfer takes place for which there is no adequacy decision or adequacy
regulation in place, we agree on the applicability of the relevant version of the Standard Contractual
Clauses with the relevant party. This is a standard contract to safeguard the protection of your data, which
is approved by the European Commission in which the parties fill out the appendices. See this link for the various versions of the
Standard Contractual Clauses for the EU. Where appropriate, additional safeguards should be taken. Where the
UK GDPR is applicable, a UK Addendum will be added to the Standard Contractual Clauses mentioned above, as
required by UK law and regulations (see this link).
In specific situations we can also rely on the derogations as specified in applicable law to legitimize the
EU transfer and/or UK data transfer. This could mean that we may transfer your data: (i) with your explicit
consent, (ii) if this is necessary for the performance of a contract that has been concluded with you or has
been concluded in your interest, or (iii) if this is necessary for the establishment, exercise or defense of
legal claims. Lastly, in exceptional cases we may also transfer your data if the data transfer is necessary
for our compelling legitimate interests and is not overridden by your interests or rights and freedoms.
You can contact us if you want additional information via our contact details as stated at the bottom of this
Privacy Statement.
Google Analytics Blockage Blockage Please note that we do not use Google Analytics on any of our
websites. However, it is possible that one of the game developers we work with tries to use Google Analytics
for tracking in-game activities. We actively try to find these implementations and overwrite them for users
from the EU. To opt out of being tracked by Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout.
7. How do we determine how long we retain your data?
In general, we do not keep your data for longer than what is necessary in relation to the purposes for which
we process the data. There could however be exceptions applicable to the general retention terms.
Exception: shorter retention period. If you exercise certain privacy rights, it is possible that gametanke
will remove your data earlier than the general applicable retention period or – oppositely – retain it for a
longer period of time. For more information about this, please refer to the header "What are your privacy
rights (incl. right to object)?"
Exception: longer retention period. In certain situations, we process your data for a longer period of
time than what is necessary for the purpose of the processing. This is for instance the case when we have to
process your data for a longer period of time:
- Retention obligation. To comply with a minimum retention period or other legal obligation to
which we are subject based on the applicable law;
- Procedure. Your personal data is necessary in relation to a legal procedure;
- Freedom of expression. When further processing of your personal data is necessary in order to
exercise the right to freedom of expression and information.
8. What are your privacy rights (incl. right to object)?
You have various privacy rights. Which privacy rights you have, depends on the applicable law. To what extent
you can exercise these rights may depend on the circumstances of the processing, such as the manner in which
gametanke processes the personal data and the legal ground for the processing. Below, we included a summary of
the privacy rights you may have. The applicable law may allow or require us to refuse your request, because
these rights are not absolute or may not be applicable in your region.
For more information about your privacy rights in the EU and the UK, go to this webpage or this webpage of the European Commission or this
webpage of the UK Information Commissioner’s Office.
8.1 Your privacy rights.
In relation to our processing of your personal data, you may have the below privacy rights.
- Right to withdraw consent. In so far as our processing of your data is based on your consent,
you have the right to withdraw your consent at any time via our contact details stated below.
Withdrawal of consent does not influence the legitimacy of the processing before you withdrew your
consent. If you withdraw your consent, gametanke will no longer process your data for the purpose that
you consented to. It can however be possible that we still process the personal data for another
purpose, such as to comply with a minimum retention period. In that case you will be informed about
this.
- Right of access. You may have the right to request access to your data. This enables you to
receive a copy of the data we hold about you (but not necessarily the documents themselves). We will
then also provide you with further information on our processing of your personal data. For example,
the purposes for which we process your data, where we got it from, and with whom we share it. Where
applicable, we may refer to this Privacy Statement.
- Right to rectification. You may have the right to request rectification of the personal data
that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you
corrected. You have this right in case we process personal data about you that: (i) is factually
incorrect; (ii) is incomplete or not related to the purpose it was collected for; or (iii) is in any
other way used in a manner that is in conflict with an applicable law.
The right of
rectification is not intended for the correction of professional opinions, findings or conclusions
that you do not agree with. However, gametanke could in such case consider adding your opinion about this
to your data.
- Right to erasure. You may have the right to request erasure of your personal data. This
enables you to ask us to delete or remove your data where: (i) the data is no longer necessary, (ii)
you have withdrawn your consent, (iii) you have objected to the processing activities, (iv) the data
has been unlawfully processed, (v) the data has to be erased on the basis of a legal requirement, or
(vi) where the data has been collected in relation to the offer of information society services.
However, we do not have to honor your request to the extent that the processing is necessary: (i)
for exercising the right of freedom of expression and information, (ii) for compliance with a legal
obligation which requires processing, (iii) for reasons of public interest in the area of public
health, (iv) for archiving purposes, or (v) for the establishment, exercise or defense of legal
claims.
- Right to object. You may have the right to object to the processing of your data where we are
relying on legitimate interest as processing ground (see above). Insofar as the processing of your
data takes place for direct marketing purposes, we will always honor your request. For processing
for other purposes, we will also cease and desist processing, unless we have compelling legitimate
grounds which override your interests, rights and freedoms or that are related to the institution,
exercise or substantiation of a legal claim. If such is the case, we will inform you on our
compelling grounds and the balance of interests made.
- Right to restriction. If applicable, the right to restriction of processing means that gametanke
will continue to store personal data at your request but may in principle not do anything further
with it. In short, you have this right when gametanke does not have (or no longer has) any legal ground
for the processing of your data or if this is under discussion. This right is specifically
applicable in the following situations:
Unlawful processing. We may not (or no longer)
process certain personal data, but you do not want us to erase the data. For example, because you
still want to request the data at a later stage.
Data no longer required. gametanke no longer
needs your data for our processing purposes, but you still require the personal data for a legal
claim. For example, in case of a dispute.
Pending an appeal. You objected against the
processing of your data by gametanke (see the right to object above). Pending the verification of your
appeal we will no longer process this personal data at your request.
Contesting the accuracy
of data. You contest the accuracy of certain data that we process about you (e.g. via your
right to rectification; see above). During the period in which we assess your contest we will no
longer process this personal data at your request.
- Right to data portability. You may have the right to request the transfer of your data to you
or to a third party of your choice (right to data portability). We will provide you, or such third
party, with your data in a structured, commonly used, machine-readable format. Please note that this
right only applies if it concerns processing that is carried out by us by automated means, and only
if our processing ground for such processing is your consent or the performance of a contract to
which you are a party (see above).
- Automated decision-making. You may have the right not to be subject to a decision based
solely on automated processing, which significantly impacts you (“which produces legal effects
concerning you or similarly significantly affects you”). In this respect, please be informed that
when processing your personal data, we do not make use of automated decision-making which
significantly impacts you.
- Right to complaint. In addition to the above-mentioned rights, you may have the right to
lodge a complaint with a supervisory authority, in particular in the country of your habitual
residence, place of work or where an alleged infringement took place. However, we would appreciate
the chance to deal with your concerns before you approach them, so please contact us beforehand.
8.2 How to exercise your rights.
You can exercise your privacy rights free of charge, by phone or by e-mail via the contact details displayed
below. If requests are manifestly unfounded or excessive, in particular because of the repetitive character,
we may either charge you a reasonable fee or refuse to comply with the request.
8.3 Verification of your identity.
We may request specific information from you to help us confirm your identity before we further respond to
your privacy request.
8.4 Follow-up of your requests.
We will provide you with information about the follow-up of the request without undue delay and in principle
within one month of receipt of the request. Depending on the complexity of the request, the number of
requests and the applicable law, this period can be extended. We will notify you of such an extension within
one month of receipt of the request. The applicable law may allow or require us to refuse your request. If
we cannot comply with your request, we will inform you of the reasons why, subject to any legal or
regulatory restrictions.
9. How can you contact us?
If you have any questions about this Privacy Statement or our use of your data, please contact us at xerlenwu@gmail.com
Please let us know by e-mail in advance if you prefer to have further contact over the phone in another language.
We will then try to facilitate your request.